Term and Conditions

1. Introduction

FootJoy Shop (“we,” “us,” or “our”) operates the website newgolfgearstore.com, serving golf enthusiasts worldwide with premium golf equipment and apparel. Our company is located at 78 Players Rd, Stirling, GB CH5G 7YR.

These Terms and Conditions constitute a legally binding agreement between you (“customer,” “user,” or “you”) and FootJoy Shop regarding your use of our website and services.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not use our website in any way that could damage, disable, or impair the site
• Not attempt to gain unauthorized access to any part of the website or any connected systems
• Be responsible for all activities that occur under your account

3. Products and Services Description

FootJoy Shop specializes in high-quality golf equipment and apparel, including:

• Golf gloves (All Weather Gloves, Leather Gloves)
• Golf balls from premium brands
• Golf clothing (Base Layers, Mid Layers, Gilets, Hoodies)
• Golf shoes
• Headwear
• Golf bags (including Cart Bags)
• Belts and accessories
• Equipment from leading brands including Bridgestone, Callaway, Cleveland, Cobra, Ecco, and Mizuno

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to device display settings.

4. Order and Payment Terms

Order Process:

• All orders are subject to product availability and acceptance
• Order confirmation does not constitute acceptance; we reserve the right to cancel orders at our discretion
• Orders are processed within 1-2 business days after payment confirmation

Pricing:

• All prices are in British Pounds (£) and include VAT where applicable
• We reserve the right to change prices without notice
• Customs duties, taxes, or import fees for international orders are the customer’s responsibility

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card details on our servers.

5. Shipping and Delivery

We ship worldwide, excluding Asia and select remote regions. Please note the following:

• Standard Shipping (£12.95): Shipped via DHL or FedEx. Delivery within 10-15 business days after dispatch
• Free Shipping: Available on orders over £50, shipped via EMS. Delivery within 15-25 business days after dispatch
• Delivery times are estimates and may be affected by factors beyond our control, including customs processing
• You are responsible for providing accurate shipping information; we are not liable for packages sent to incorrect addresses provided by customers

6. Returns and Refunds

Your satisfaction is our priority. Please review our returns policy:

• You may return most unused items in their original condition within 15 days of receipt
• All returned items must be in original packaging with all tags attached
• For hygiene reasons, we cannot accept returns on:
  • All Golf Gloves (including All Weather Gloves and Leather Gloves)
  • Headwear (all caps and hats)
  • Base Layers and Mid Layers
  unless they arrive damaged or defective
• To initiate a return, email our customer service team at [email protected] within 15 days of receiving your order
• You are responsible for return postage costs unless the item is faulty or incorrect
• Refunds are processed within 3-5 business days after we receive and inspect the returned item
• Refunds are issued to the original payment method:
  • Credit/Debit Card (Visa, MasterCard, JCB): 5-10 business days
  • PayPal: 3-5 business days

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of FootJoy Shop or our suppliers and is protected by international copyright laws.

You may not:

• Republish, reproduce, or distribute content from this website without express written permission
• Use our trademarks, logos, or branding without prior consent
• Use any automated systems or software to extract data from our website

8. Account Termination

We reserve the right to suspend or terminate your account at our discretion if:

• You violate these Terms and Conditions
• We suspect fraudulent or abusive activity
• Required by law or regulatory authority

9. Limitation of Liability

FootJoy Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our website or products
• Delays or failures in delivery resulting from circumstances beyond our reasonable control
• Inaccuracies in product descriptions or pricing (though we strive for accuracy)
• Any third-party content or websites linked from our site

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the total amount you paid for the products in question.

10. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

We encourage you to contact us first at [email protected] with any concerns before pursuing other remedies.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes constitutes acceptance of the modified terms.

13. Contact Information