Privacy Policy

At FootJoy Shop, accessible via newgolfgearstore.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to the practices described herein.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

• Personal Data: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (e.g., credit card details processed securely via third-party gateways), and phone number.
• Automated Data: We use cookies and similar technologies to collect information about your device, IP address, browser type, pages visited, and browsing behaviour on our site.
• Communication Data: If you contact our customer service team at [email protected], we may retain records of your communications.

2. How We Use Your Information

Your data is used for the following purposes:

• To process and fulfil your orders, including shipping and payment processing.
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and services based on your preferences and usage patterns.
• To send marketing communications (only with your explicit consent) about new products, promotions, or golf-related content tailored to enthusiasts.
• To prevent fraud and enhance the security of our website.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with trusted third parties under these circumstances:

• Service Providers: We work with partners such as payment processors (e.g., Visa, MasterCard, JCB, PayPal), shipping carriers, and IT services to operate our business. These parties are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new entity under privacy terms consistent with this policy.

Data is shared globally but limited to regions where our partners operate, excluding areas we do not serve (e.g., some parts of Asia and remote regions).

4. Data Storage and Security

We store your data on secure servers and retain it only as long as necessary for the purposes outlined, or as required by law. We implement industry-standard measures, including SSL encryption, to protect your information during transmission and storage. Payment details are not stored on our servers after processing.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time using the link in our communications.
• Objection: Object to certain processing activities, such as profiling.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies help us remember your preferences and cart items. You can manage cookie settings through your browser, but note that disabling cookies may affect site functionality.

We also use third-party tools (e.g., Google Analytics) to track usage patterns anonymously. These tools do not identify individual users without consent.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The revised version will be posted on our website with an updated date.

8. Contact Us